PDF Xplore Privacy Policy

Effective Date: July 8, 2025

This Privacy Policy outlines the practices of PDF Xplore ("we," "us," or "our") regarding the collection, use, and disclosure of information when you download, install, and use our mobile application (the "App"). We are dedicated to protecting your privacy while providing a comprehensive and efficient PDF viewing and management experience. Please read this policy carefully to understand how we handle your information.

Information We Collect

PDF Xplore is designed to help you view, manage, and interact with PDF documents. Our data collection is primarily focused on enabling the App's core functionalities, improving its performance, and delivering a better user experience, and supporting in-app advertising, all while respecting your privacy.

• Information You Do Not Directly Provide: We do not directly collect any personal information that could identify you, such as your name, email address, phone number, physical address, or precise geographical location. You are not required to create an account or provide any personal details to use PDF Xplore.
• Information Collected Automatically (Non-Personal):Device Information: We automatically collect certain non-identifiable information about the device you use to access and operate the App. This includes:Device model (e.g., Samsung Galaxy, iPhone)Operating system version (e.g., Android 14, iOS 17)Unique device identifiers (such as advertising IDs like Google Advertising ID or IDFA, which are resettable and do not directly identify you)Screen resolution and densityMobile network information (e.g., carrier, connection type)CPU type and memory usage (for performance optimization) This data helps us ensure the App's compatibility across a wide range of devices and optimize its performance.Usage Data: We gather anonymous and aggregated data about how you interact with the App. This includes:Frequency and duration of document viewing sessionsUse of specific features (e.g., search, annotation tools, page navigation)App launch and exit timesCrash reports and error logs This usage data is crucial for us to understand user behavior, identify popular features, diagnose and fix bugs, and continuously improve the App's functionality and stability.Storage Access (for document management): The App will request permission to access your device's storage. This permission is fundamental to the App's core purpose, as it allows PDF Xplore to:Access PDF files: Open and display PDF documents stored on your device.Save edited PDFs: Save any changes or annotations you make to PDF files.Manage documents: List and organize PDF files on your device. It is important to note that this access is exclusively for reading, processing, and saving PDF files that you explicitly choose to open or create within the App. We do not access your personal files (e.g., photos, videos, non-PDF documents) for viewing, uploading, or any purpose other than the PDF viewing and management functions you initiate.IP Address (Approximate Location): Your IP address may be collected by our analytics and advertising partners to determine your approximate general geographic location (e.g., country or region). This is used for purposes such as server optimization, displaying regionally relevant (non-personalized or personalized) advertisements, and understanding global user distribution. It does not provide your precise real-time location.

How We Use the Information We Collect

The non-personal information we collect is used solely for the following legitimate purposes:

• To Provide and Maintain App Functionality: To ensure the core PDF viewing, editing, and management features work reliably and efficiently on your device.
• For Performance Optimization and Improvement: To analyze usage patterns, identify areas for enhancement, and optimize the App's speed, stability, and resource consumption.
• For Analytics and Reporting: To generate aggregated, anonymous statistics about App usage, helping us make informed decisions about future updates, content, and features.
• For Advertising: To display advertisements within the App. These ads may be non-personalized or personalized based on your device's advertising identifier and your device's privacy settings. Advertising helps us keep the App free for all users.
• To Diagnose and Resolve Technical Issues: To identify and fix crashes, bugs, and other operational problems to ensure a smooth user experience.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share the non-personal, anonymous, or aggregated information we collect with third parties under the following circumstances:

• Service Providers: We may engage third-party companies and individuals to perform services on our behalf, such as:Analytics Providers: (e.g., Google Analytics for Firebase) to help us understand App usage and performance. These providers process data in an aggregated and anonymized form.Advertising Partners: (e.g., Google AdMob) to facilitate the display of advertisements within the App. These partners may use advertising identifiers to deliver relevant ads and measure ad campaign effectiveness. These third parties are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• For Legal Compliance and Protection: We may disclose information if required to do so by law, court order, or in response to valid requests by public authorities (e.g., government agencies). We may also disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety or rights of any person.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via a prominent notice in the App or on our website of any such change in ownership or control of your information.

Data Retention and Security

• Data Retention: We retain the non-personal, automatically collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Your PDF files are processed and stored locally on your device and are not retained by us unless you explicitly choose to utilize an optional cloud sync feature (if available).
• Security Measures: We implement reasonable technical and organizational measures designed to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Choices and Rights

• Device Permissions: You have control over the permissions the App has on your device (e.g., storage access). You can manage these permissions through your device's operating system settings. Please be aware that revoking necessary permissions may prevent the App from functioning correctly.
• Advertising Preferences: You can control personalized advertising by adjusting the settings on your mobile device. This typically involves resetting your advertising ID or opting out of ad personalization through your device's privacy settings (e.g., on Android: Settings > Google > Ads > Reset advertising ID or Opt out of Ads Personalization; on iOS: Settings > Privacy & Security > Tracking > Allow Apps to Request to Track).
• Opt-out of Analytics: While our analytics data is aggregated and anonymized, you may have options to opt-out of certain analytics collection through your device's privacy settings or specific controls within the App, if provided.

Children's Privacy

Our App is designed for a general audience and is not intended for use by children under the age of 13. We do not knowingly collect any personal identifiable information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy within the App or on our official website and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any changes signifies your acceptance of the updated policy.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us through the dedicated support channel provided within the App, or via our official support email address.